Twin Spires Casino Review

Welcome Bonus

As the casino is celebrating its launch, its current welcome bonus is a true extravaganza. Indeed, it is awarding users 100% of the losses they make over the first 24 hours of their signing up, up to $500, as well as 50 free spins per day on Starburst for the first five days. To get in on the promotion, you need to use the code ‘FREEDAY’ when signing up. The money will then appear in the form of casino credit on your casino account within 72 hours. These cannot be withdrawn but they can be used to play again. Terms & Conditions apply.

Free Spins on the Slot of the Week

Each week, the casino will designate a video slot as the ‘Slot of the Week’. Then any player that opts into the promotion and bets at least $10 at one go, will receive 20 free spins (worth $0.25 per spin) on the same game. Always read the Terms & Conditions.

Weekend Leaderboard

If you love slots, then you will love this promotion. During the week, every $1 wagered on any slot title will earn you two points. These points will then be added up and the ones with the most points will make it to the leaderboard. Those in the top positions will receive a share of the 10,000 free spins the casino is giving away. To be a part of this, you will need to opt in. Terms and Conditions apply.

1. Step 1:

Follow one of your links to their casino and choose your state from the drop-down menu located in the bar at the top of the site. Once set, click on the green ‘Join Now’ button in the top right-hand corner. This will take you to a new page with a fill-in form.

2. Step 2:

Choose your title from the drop-down menu (Mr, Mrs, and Miss are the only ones available). Then, enter your first name, last name, phone number, and email address. If you have an offer code (such as the bonus one we mention below), then this is also where you need to input it. Once done, click on the ‘Next’ button just beneath the form.

3. Step 3:

On the following page, you will need to enter your address. Here, it’s important to use the address that features on your driving license, as you may be asked to confirm your identity later on. In this section, you’ll be asked to fill out one or two address fields, as well as your state, city, and zip code. When ready, click on ‘Next’.

4. Step 4:

The third and final page in this registration process is the longest. To start off with, you will be asked to pick a username and password. This is followed by choosing two security questions from drop-down menus, and the answers to them. Next, you will need to verify your identity by inputting your date of birth and the last four digits of your social security number (SSN). Finally, you will also need to tick a number of clauses. The ones confirming that you are over 21 years of age, that you certify that the information provided is correct and that you won’t allow anyone else to use your account must be ticked. Meanwhile, the others (to receive promotional material, to receive login confirmation via email, and to enable strong authentication) can be ticked or unticked depending on your preferences. When ready, hit the blue ‘Join’ button.

Slots

Iconic games like Starburst, Gonzo’s Quest, Cleopatra, and Divine Fortune Megaways all make an appearance in the slots lobby that offers more than 100 titles for you to choose from. The makers here aren’t many, but they include world-leading game development companies like NetEnt and IGT.

Table Games

American roulette, blackjack, baccarat, video poker, French roulette, three-card poker, Dream Catcher, European Roulette, and Monopoly Big Spin are just some of the games you can find in the brand’s Table Game section. These games use a certified random number generator (RNG) to control gameplay, meaning that a computer will be overseeing the odds and ensuring that the game is fair and both you and the casino.

High Limit Games

Depending on whether you’re in MI or PA, you will have access to around 23 or 13 high-limit games, respectively. These games, which include both slots and table games give you the chance to wager even larger sums of money – and, of course, win even bigger windfalls. As always, our advice is to stick to your budget, but if that budget is large, then this section is certainly one to check out.

Customer Support

Joining a casino that offers good and responsive customer support is essential – but most people only realize that when something goes wrong and they need to speak to someone. This is indeed another feather in the casino’s cap, as it offers three ways in which you can be in touch. The live chat feature is available 24 hours a day, seven days a week both to registered and unregistered users. All you have to do is click on the blue support button, located at the bottom-right corner of the Contact Us and Help pages, and submit your question. If your query is not that urgent, or if you don’t have time to sit around and have a chat, then you can either call Customer Service on 10877-774-7371 between 9 am and 2 am ET any day of the week or else send an email to [email protected]. In all cases, the casino is super responsive – though answers via email obviously take longer than those via live chat or phone.

Safety & Security

The biggest mark of safety any casino can offer is its license. In this case, Twin Spires has one from the Pennsylvania Gaming Control Board for the Keystone State, and another from the Michigan Gaming Control Board for the Great Lake State. These licenses don’t just allow the casino to operate in the state, but also ensure that it follows the rules set out by the respective entities. These include things like confirming that all players are over 21 years of age, are located in their respective states, and follow the law. Moreover, Twins Spires is owned by a well-known operator. This adds an extra level of security as its products (including the Kentucky Derby, Churchill Downs, and BetAmerica) have all been tried and tested by millions of people over the years. The casino also takes responsible gambling seriously. Among the many services, it offers in this regard is the opportunity to take a time-out every now and then to curb spending, the chance to self-exclude for an indefinite amount of time, and reality checks that remind you of how often you’re playing and how long for. And while we know most people who play do so for fun, it’s important to have these options just in case.

Mobile Casino

Twin Spires prides itself on also being an ‘on-the-go casino’ – but does it live up to this promise? Well, in our opinion, it totally does. Firstly, the site is easily accessible directly from web browsers of the iPhone and iPad, as well as Android phones and tablets. Here, you will find the vast majority of the games available on the desktop site, as well as the bonuses. Nevertheless, those who prefer playing on a dedicated app can do so just by searching ‘TwinSpires Casino & Sports’ in the App Store or Google Play. This app comes in English and gives you access to most games and all bonuses on the site. Of course, the app will take up more space on your phone if you download it (33.6MB), but it works more seamlessly and offers overall better graphics. The fact that there is this choice and that both versions of the Twin Spires mobile casino work so well is definitely a plus! P.S. If you’re wondering which one you should use, then think about how often you’ll be using it. If you’re a casual player, the site version will be more than enough. But if you’re a heavy player, then the app should be your go-to.