Sun Palace Casino has been around since 2002, and is based in the sunny country of Costa Rica. Although their website and mobile offerings are a bit behind the times, they have a great selection of table games, slots games, as well as video poker games that will make most players pretty happy. 

How to Sign Up at Sun Palace Casino

If you want to get an account at Sun Palace Casino then it’s quite straightforward, although it’s still a bit antiquated as a sign-up method. They require you to download the casino software before you sign up and have the casino installed on your computer. You then click on the icon on your desktop and sign up to the online casino by clicking on the ‘create a new account’ button, and entering the details required in the form, then clicking ‘submit’. Unfortunately, it’s not possible to sign up without having the installed software already.

Sun Palace Casino Bonuses & Promos

Sun Palace Casino offers new and existing users quite a number of promotions and bonuses to take advantage of. There are different welcome bonuses on offer to choose from according to your playing preferences, and also quite a number of promotions after sign up which you can access as well. The promotions and bonuses on offer change often so you need to look at the website to see what the most recent ones are. At any given time they could have special promos for each day of the week for you to take advantage of, refer-a-friend bonuses every now and again, and if you play at their online casino regularly then you can join their loyalty program. Contact their support team with any questions about the specifics of this.

Sun Palace Casino Games

Sun Palace Casino offers players table games, slots games, and a nice selection of video poker games as well.

Slots Games

There are many different online slots games to choose from, such as The Mariachi 5, Mermaid’s Pearls, Cubee, Fire Dragon, Trigger Happy, Fish Catch, Wu Zetian, Pig Winner, Plentiful Treasure, Stardust, Secret Jungle, Scuba Fishing, Ancient Gods, and Purrfect Pets. There are no progressive jackpot games available, although still plenty of fun and exciting games for all interests.

Table Games

Players who love table games are in luck, as there are so many different games to choose from. It’s really a great online casino for those who enjoy these games. You can choose from Baccarat, Blackjack Perfect Pairs, Blackjack, Caribbean Draw Poker, Caribbean Hold’Em, Caribbean Stud Poker, European Blackjack, Face up 21, Let m Ride, Match Play 21, Pai Gow, Pontoon, Red Dog, Super 21, Texas Holdem Bonus, Tri Car Poker, Vegas Three Card Rummy, War, Perfect Pair Blackjack, Craps, and Roulette.

Video Poker Games

There are seventeen video poker games to choose from, which really sets this online casino apart from others that normally only have a couple to choose from. There is 7 Stud poker, Aces Eights, All American Poker, Bonus Deuces Wild, Bonus Poker, Deuces Wild, Double Bonus Poker, Double Double Bonus Poker, Double Double Jackpot Poker, European Slotpoker, Jacks or Better, Joker Poker, Loose Deuces, Mystery 4 Ofakind, Pick em Poker, and Seven Wild.

Speciality Games

If you to change things up a bit from the table games, slots games, and video poker; then you can play bonus bingo, keno, and Roaring Twenties Bingo.

Casino Software & Graphics

Sun Palace Casino has online casino games powered by Real Time Gaming, which is known for its high-quality games. You get to play games with great graphics, sounds, speed, and variety.

Payment Methods at Sun Palace Casino

There are only a handful of deposit and withdrawal options available to players, however at least these payment methods are well-known ones which the majority of players would have access to.

Casino Deposits

If you want to make a deposit at Sun Palace Casino, then you can use Visa, Mastercard, MST GiftCards and Neteller. If you want to use Visa or MasterCard then the minimum amount you can deposit is $25, and the maximum amount is $500, and the casino fees are null. If you wish to use an MST GiftCard then the minimum deposit amount is $20, with a maximum amount per event of $500, while there is no casino fee. Neteller has a minimum deposit amount of $10, which is the lowest out of all of them, and a maximum amount of $2500, which is also the highest out of all of them too. There is also no casino fee associated with using Neteller.

Withdrawals

There are only four withdrawal methods available to players, and some are more known than others. You have the option to withdraw your winnings by using Check Via Regular Mail which has a minimum withdrawal of $150, and maximum withdrawal of $399.99. You can also use Check Via Courier, but you will need a physical address in order to use this option. The minimum deposit amount is $400, and the maximum withdrawal amount is $2500. Another option is to use ACH Direct Deposit which is sent over a savings or checking account for US banks only. The minimum withdrawal amount is $150, and the maximum withdrawal amount is $1250. You can also use Neteller to withdraw your winnings, which will be made available directly to your account. The minimum withdrawal amount is $150 and the maximum amount is $5000, so this is the option to use if you want to take out higher amounts of money.

Just remember that you need to have won at least $150 in order to cash out your winnings. If you have won say $50, you need to wait until you have won $100 more in order to withdraw.

Safety & Security

A lot of times when you play at an online casino you can get a suspicion that the game you are playing is not giving fair results and may be rigged. You won’t have to concern yourself with this at Sun Palace Casino as they use a Random Number Generator for all of their games. The casino software has an official Certificate of RNG Evaluation from Central Disputed System Certified, a well-known and trusted accredited testing organisation.

Also for your security and peace of mind, Sun Palace Casino keeps an audit trail of every single transaction when you play, which you can ask for if you become suspicious of any wrongdoing. Additionally, all their credit card transactions are done using Park Lane Services Ltd, a well-known international firm, to ensure your payments are done in the most secure fashion.

Customer Support

There are different options available to you if you have any issues at all playing their games, installing the software, using their mobile app, or anything else that may come up. Before getting in touch with the customer service staff you will want to check out their FAQ section on the website which is quite comprehensive and guides you through various issues that you may encounter.

If you can’t find what you are looking for in the FAQ section, then you can chat with a representative of the customer service team 24/7 with the live chat function on the site. You can also email them at [email protected] at any time.

Mobile Casino Review

Unfortunately, if you want to play on mobile, Sun Palace Casino still has some catching up to do as they get used to adopting their platforms for their mobile customers. You are out of luck if you want to play on your iPad or iPhone as it’s not available.

However, if you have a chance to use their app on Android if you are truly dedicated to the cause and willing to go through hoops to get the app on your phone. You can’t just download the app on the store, you need to download the APK file directly to your mobile device. You will then see a prompt that the installation is blocked on your phone, and you need to click the settings options that will come up on your screen. A security page will then come up on your screen, and you have to check the ‘unknown sources’ checkmark. You will get another message that pops up on your screen asking to confirm that you are aware of risks, and you need to click ‘ok’. From here, you need to click the APK file once more to begin the installation of the software, and click ‘install’. You can now (finally!) start playing.

In this day and age, this is a pretty long-winded way to get an app on the phone, and it’s probably better to just stick to desktop with this online casino as it’s what they cater for. But if you really, really, really want to play their games on your Android device and you have some patience, then follow the steps outlined above.

Our Verdict: Sun Palace Casino Entertains with Top Quality Games

If you aren’t in need of fancy websites and apps but the best quality games on offer, then this is the online casino for you. They have a great range of table games, online slots games, as well as video poker games to suit every kind of player.

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Terms and conditions apply to this offer.

Specifications 4/10
  • Software & Graphics

    6/10
  • Support

    7/10
  • Progressive Jackpot

    4/10
  • Game Variety

    5/10
  • Reputation Fairness

    6/10
  • Wagering Requirements

    4/10
  • Payout Ratio

    4/10
  • Deposit Withdrawal Options

    4/10
  • Promotions

    4/10
  • SignUp Bonus

    4/10
Payments Method
Instadebit MasterCard Neteller Skrill Visa Visa Electron
Withdrawal Method
Neteller Skrill
Casino Information
Review Date:
2019-10-07
Download:
Yes
OnlineSince:
2002
Payout Percentage:
97%
Software:
Real Time Gaming
Support Email:
Ratings:
2/5
Supported Platform

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