A colorful homepage prepares users for the great gambling experience that is Refuel casino. Indeed, this casino offers hundreds upon hundreds of games in a safe and secure environment that clearly aims to please. Even so, you will notice a distinct lack of bonuses – but there’s a very valid reason for that. We explore all this in our experts’ Refuel casino review below.
Overview of Refuel Casino
Refuel casino is practically brand-new (2020!) pay ‘n’ play type of casino operated by Infiniza Limited, a company incorporated on the Mediterranean island of Malta. In fact, the casino operates under a license issued by the Malta Gaming Authority (MGA), which holds its licensees to strict rules and guidelines that must be adhered to at all times. The casino itself has over 2,000 games on its desktop site, and over 1,600 on its mobile site, which can be accessed directly from any mobile or tablet’s web browser. This wealth of games is split into various categories including video slots, jackpot games, live casino games, and table games.
Available in English, Sweden and Norwegian, the casino is available to players from many countries including many EU member states and Canada. Nevertheless, the list of restricted countries is a long one and includes Afghanistan, Albania, Anguilla, Barbados, Botswana, Cambodia, the Democratic Republic of Congo, Fiji, Ghana, Guam, Iran, Iraq, Israel, Jamaica, Mauritius, Myanmar, Nicaragua, North Korea, Pakistan, Palau, Panama, Samoa, the Seychelles, Sudan, Syria, the Bahamas, Trinidad and Tobago, Uganda, the United States of America (including its territories), the US Virgin Islands, Vanuatu, Yemen, and Zimbabwe. As a pay ‘n’ play casino, one of the best things we feel we need to mention in this Refuel casino review is the instant signing-up process. Here, you won’t really need to go through the typical filling-in of forms but rather use your phone number to sign up. Of course, identification and verification need to be made for the casino to confirm that you are at least 18 years of age. All in all, we are happy with what Refuel casino offers players, particularly the great games selection, responsive customer care, and the many security features. Below we take a closer look at all the things that make up this casino.
Refuel Casino Screenshots
How to Sign Up to Refuel Casino
One of the first things you will notice when logging onto Refuel Casino is that it offers a ‘quick and simple’ registration process, which can seemingly be done entirely by inputting your phone number. This is a real seller for the site, and it goes to great lengths to market it, with a whole section dedicated to the speed in which the registration can be done on its About Us page. Nevertheless, things aren’t that clear-cut. Here’s how to sign up.
Step 1: Input your mobile number in the field available on the homepage. If your country isn’t on the restricted list, then you will be taken to the second page.
Step 2: Here, you will need to choose how much money you’d like to deposit and in which currency. Once done, press the green ‘Next’ button.
Step 3: On the next page, you will need to input the code sent to your phone in the field available.
Step 4: Next, you will need to validate your deposit by including any information requested by the casino.
Step 5: Finally, find your favorite game from among the 2,000 available (or 1,600 if you are playing on your phone) and start playing.
Of course, we understand that an instant sign up should be just that, and not ask you to input any details and so on. Nevertheless, this is essential for the casino to keep players – particularly those under 18 years of age – safe. It is for that reason that we don’t hold this point against the casino.
Refuel Casino Review: Bonuses
When it comes to bonuses, Refuel is a one-trick pony. Indeed, it does not offer users a welcome bonus, a deposit bonus, free spins, or a no-deposit bonus. This is particularly because the brand works on a pay ‘n’ play system, which means you don’t fully sign up to the casino but rather deposit money and play. Even so, what it does offer is a weekly 10% cashback to all its players, and it’s honestly not a bad deal at all!
Weekly Cashback Offer
While working on our Refuel casino review, we had a good, hard look at the terms and conditions of Refuel’s weekly 10% cashback, and we’re happy to report that it’s a fantastic offer. The casino gives this bonus to all its customers given they have an active account and have spent some money gambling over the previous seven days. The cashback, paid out every Thursday at 1pm CET, is of 10% of any amount – with no minimum or maximum limits. It’s good to note that while there are no wagering requirements tied to the bonus (you can withdraw your bonus immediately), it is only applied to losses on slots, Dream Catcher, Monopoly Live, Mega Ball, and Deal or No Deal. In other words, losses on table games and live casino games are not included in the final amount.
Refuel Casino Review: Games & Software
The games’ sections at Refuel casino definitely don’t disappoint. With over 2,000 games available, ranging from table games to slots, and live casino games to tournaments, there’s something for everyone to enjoy.
There are over 1,000 slot titles on the casino, and there’s a theme for everyone. These include pirate-, ancient Egyptian-, adventure-, and Aztec-themed slots, as well as branded ones based on movies, games, video games, and more. The vast majority of these slots are by renowned makers, including Play’n Go, Thunderkick Games, Betsoft, Leap Gaming, ELK Studio, and Big Time Gaming.
Over and above the slot titles mentioned above, Refuel has 46 jackpot games. These games work in a very similar way to the aforementioned, only their jackpot increases every time a player takes the game for a spin as a part of their stake is added to the pot. Who knows – you may be the next lucky winner!
Since Refuel is a relatively new casino, it should come as no surprise that it is a firm believer in gamification, which is a marketing ploy to get new users and retain existing ones. Of course, marketing tactics aren’t always a bad thing, and in this case they result in casino tournaments which players can join. These tournaments, which usually revolve around a particular slot, will see you go head to head with other players in a bid to reach the top position of the list. Prizes for Refuel’s casino tournaments typically come in the shape of cash.
If you’d like to play a game of roulette, blackjack, baccarat, poker or keno, then this is where you will need to head to. The selection of games here is quite wide, and includes multiple varieties of the previously-mentioned games. Of course, in this section you will be playing against a computer, which operates using a random number generator (RNG) that has been certified to be truly random and fair. This may be right up some people’s street, but if you’d like to bring back the social element usually associated with such games, then check out the Live Dealer Casino Games section.
Live Dealer Casino Games
Complementing the section above, Refuel also has an impressive Live Dealer Casino Games section, where you can play a variety of table games and live game shows. These games are overseen by a real-life dealer who is dutybound to be fair on both the players and the casino. The best part is that you’ll get to play against other players from across the world.
Refuel Casino Mobile Review
Accessing Refuel casino on your mobile is a really simple affair. Indeed, all you have to do is head to the casino directly from your iPhone or Android phone browser, or alternatively from that of your iPad or tablet. The website is developed using HTML5 and works seamlessly on practically all smart devices. It also comes complete with over 1,600 games and the cashback bonus mentioned above. Over all, the mobile website works just as it should and has an easy-to-navigate layout, making it perfect for playing all your favorite casino games on the go.
Refuel Casino Review: Payment Options
During our Refuel casino review, we found up to 15 different payment methods available to users. These include eWallets like Neteller, Skrill, MuchBetter and online banking options like Interac InstaDebit, iDebit and Bank Transfers. One type of payment method which is notably missing is the credit card option, which means you can’t make withdrawals or deposits using your Visa, MasterCard, Maestro or Visa Electron. The reason behind this is quite simple: Refuel aims to deliver withdrawals of up to €10,000 a day instantly. Another important thing to note is that Refuel does not take a commission on withdrawals, so you get to keep all your winnings.
Customer Support at Refuel Casino
Finding a casino with good customer support is absolutely vital, especially when you are playing larger sums of money. Refuel clearly understands this and, in fact, has a live chat option available 24 hours a day, seven days a week in three languages, namely English, Swedish and Norwegian. Over and above this, it also has a dedicated email ([email protected]), which can be used by both signed-up users and the general public alike. Over all, the casino’s customer support answer queries in a fast and efficient fashion, so you can continue your gameplay without too much delay.
- E-mail: [email protected]
- Chat: 24/7 Live chat available
- Phone: Phone is not available
Safety & Security at Refuel Casino
Online casino safety should always be a make or break affair: you should never compromise on keeping yourself, your data, and your money, safe. This is why, when working on our casino reviews, we take this area incredibly seriously, and we are happy to say that Refuel casino totally lives up to our expectations in this department. The security features start from the simple yet all-important padlock logo located next to the URL. This signifies that the site is SSL-encrypted and that, therefore, any information exchanged between your device and the casino – as well as vice versa – cannot be seen by any unwanted third parties.
Of course, another level of protection comes from the casino’s license itself. Registered in Malta and licensed by the Malta Gaming Authority, Refuel would have needed to meet many legal requirements in order to get this license, and must continue to meet them to retain it. These requirements, which include clauses about responsible gaming, are ultimately there to protect you. Finally, the casino also takes extra steps to empower you and stop irresponsible gambling. Indeed, it gives users the opportunity to set deposit limits, set session limits, and even self-exclude from gambling there entirely. Moreover, Refuel offers reality checks to players, which pop up throughout gameplay to remind you of how long you have been playing for. It also makes it easy to seek help if you feel like you are over gambling or if you can’t control your gambling. Finally, as is the casino’s duty, it performs identification and verification procedures on each user to confirm their age. Of course, we know that you want to join a casino to have fun, but such measures are truly important and it’s great to see a casino that takes such things seriously.
Our Verdict: Refuel Casino Review – A Great Start To a New Casino
As a pay ‘n’ play casino, Refuel sticks to its end of the deal by providing a relatively quick registration and many gaming options for punters to choose from. It also has great customer service, security features and cashback bonus. Over all, there’s not much we can fault it on, though we’re excited to see how the brand will evolve in the years to come.
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