As one of the newest casinos on the market, Plaza Royal may not be the best-known casino out there, but how does it fare compared to others? Well, the site is available in multiple languages, accepts many currencies, and has hundreds of games, which is great. But the welcome bonus isn’t the best and customer care for English-speakers isn’t 24/7. So, is it worth playing at this new casino? We look at this in more detail below.
Plaza Royal Casino Screenshots
Overview of Plaza Royal Casino
The Plaza Royal casino is as fresh as they come, as it was launched just earlier this year in 2020. As such, it is way too early to give it a proper casino review which we would give to established casinos: it’s brand new, the number of clients isn’t as big as it could be, and we also have to allocate some leeway for teething problems. Nevertheless, we have done our research and scoured the internet to find out what the casino is really like, what other customers are saying, and just what is promised to you should you decide to join.
As a brand, Plaza Royal is owned by Marketplay Ltd, a company incorporated under the laws of the Mediterranean island of Malta, which is a full member of the European Union. The games available on the website, meanwhile, are run by Aspire Global International LTD, which is also based on Malta and is licensed by the Malta Gaming Authority (MGA). This, in itself, gives it quite a bit of clout, as MGA is one of the most respected gambling regulatory bodies in the world. For players hailing from Great Britain, meanwhile, things change slightly in that the games are operated by AG Communications Limited. This company is regulated and licensed by the United Kingdom Gambling Commission but it is also based on Malta.
When it comes to the actual online casino, our Plaza Royal casino review revealed that the brand is quite similar to many others out there:
- It offers a decent welcome bonus;
- It accepts players from Europe, the UK and Canada, among others;
- It accepts multiple payment methods;
- It’s available in five different languages, namely English, German, French, Finnish and Norwegian; and
- It has hundreds of video slot games, as well as table games, jackpots games, live casino and virtual sports.
Yet, it has to be said that the website has no other bonuses on offer bar one Mystery Prize promotional offer on Play’n Go’s Reactoons and Reactoons 2 – The Battle, which could see you win an iPhone 12 Pro or cash prizes. Its home page, meanwhile, is very – and we mean very – cluttered with banners, games, bonuses and a winners’ list all vying for your attention.
So, what is the final verdict of our Plaza Royal casino review at the time of writing, when the website is so very new? Well, all in all, we’d be happy to try it out, but we’d definitely suggest reading the Terms & Conditions of the welcome bonus first (more on that below).
How to Sign Up with Plaza Royal Casino
Joining Plaza Royal casino is an easy feat that begins by clicking on the red ‘Join’ button located on the top right-hand corner of the page, in between the ‘Login’ button and the chat button. The registration is split into two. The first page is where you enter your email address, your username and your password. The second page is where you have to fill in a variety of fields, including first and last name, gender, date of birth (day/month/year), your address and mobile phone number, as well as your preferred currency from Great British pound, US dollar, Canadian dollar and euro.
Also on this page, you have two boxes to tick. The first one is to receive special bonus offers, which you can leave unticked. The second is where you accept the brand’s terms and conditions, the company’s policy, and confirm that you are over 18. This has to be ticked. P.S. If you have a bonus code, this is the page where you have to input it, too. Once you’re done from all this, you will receive an email to verify your account, which can then be followed by making your first deposit and receiving your welcome bonus package.
Plaza Royal Casino Review: Bonuses
Who doesn’t love a good bonus? We know we do, anyway! And that’s a bit of a problem when it comes to Plaza Royal simply because the selection of bonuses is really, really limited: there are no cashbacks, no-deposit bonuses, and no reloads. Oh, and the only free spins we could find came as part of the welcome package. Then again, the site has just started out and it does say that other bonuses will be made available from time to time along the way. So, with that in mind, let’s look at what is currently on offer. We genuinely recommend checking the Terms & Conditions of the site AND of the bonus before you sign up and making sure you understand them.
Plaza Royal Casino Review: Games + Software
Ready to start playing? Good because one of the main selling points of this brand according to our Plaza Royal casino review is the array of games available on the site. Indeed, here you won’t just find video slots, table games and jackpot games but also live casino games and virtual sports. Below, we take a closer look at each subcategory but be aware that the final subsection, ‘Virtual Sports’, is available to European and Canadian players, but not to ones based in the UK.
The home page of Plaza Royal shows dozens and dozens of video slots, and even that is just a teaser. The site is home to hundreds of video slots by a wide variety of providers, including NetEnt, iSoftBet, NextGen Gaming, Microgaming, Blueprint Gaming, Thunderkick, Wazdan and ELK Studios to mention but a few. In this section, you’ll also find a number of Megaways slots, which actually give you more chances of winning thanks to their complex mechanism.
Are you ready to win even bigger amounts? Then the one place you should head to is the ‘Jackpots’ section, where you can choose from 11 games, including Super Lion, Vegas Night Life and Temple of Wealth. These games have a bigger jackpot thanks to their money pool!
Many variations of roulette, poker, blackjack and baccarat are also available to be played on Plaza Royal. These include 10p Roulette, American and European roulette, and even Black Jack solo. These games have some pretty good graphics and should keep you going for hours.
The casino comes to life in the Live Casino section, where you can find live roulette, live blackjack, live poker, live baccarat and live sic bo. Some of these are also available in languages other than English – roulette, for example, is available in German, Norwegian and Danish. This section on Plaza Royal casino can also take you to the Salon Privé or the Game Shows’ section, where you can enjoy Monopoly Live, Deal or No Deal, and Dream Catcher.
Although this section is not as big as the Casino one, Virtual Sports has been given a prominent space on certain versions of the sites, mainly those used by European and Canadian players. Currently available here are Golden Race, League England and Tournament Champions, but we expect the casino to increase its array in the future.
Plaza Royal Mobile Casino Review
If you’re looking to access Plaza Royal on your phone, then you’ll be happy to know that the site resizes itself perfectly to any screen size, be it on a tablet or phone. It also works well on both iPhone and Android without the need for any additional software. All you have to do is go to the site on your mobile browser.
Here you will find all the games available on the website, including the full casino suite, live casino games and virtual sports. The mobile site is also available in five languages, offers the same bonuses, and accepts all the payment methods mentioned in the section below this. So, all in all, when it comes to using Plaza Royal on your mobile, it’s a good site that works as it should.
Plaza Royal Casino Review: Payment Options
When it comes to depositing and withdrawing money, Plaza Royal has a whole host of methods available to players. Using Visa and MasterCard, players can deposit money instantly, while withdrawal time can take anywhere between zero to six days. The currencies this can be done in are the following: €/£/$/KR/C$/NZ$/A$/R$/CLP/S/₹. Bank transfer can also be used by players using the euro, with deposits being instantaneous and withdrawals taking two to six days.
A number of eWallet services can also be used to deposit, but not all of them can be used to withdraw funds and not all of them accept a variety of currencies. The whole list is as follows: Klarna., Trustly, Skrill, Skrill 1-Tap, Neteller, MuchBetter, ecoPayz, PayPal, Rapid Transfer, giropay, Interac, EasyEFT, AstroPay Card, Euteller, eps, CashtoCode, and Paysafe Card. Please make sure you check out the Payment Methods section at the bottom of the site to see whether these services accept your currency of choice. PayPal, for example, is only available to those depositing or withdrawing money in Great British pounds, while Interac is only available to those depositing money in Canadian dollars. Some of the methods that accept the largest variety of currencies are Skrill, MuchBetter, ecoPayz and AstroPay Card.
Plaza Royal claims that it believes in ‘C.A.R.E’, which stands for ‘Customers Are Really Everything’ and it’s definitely done quite a bit of work to stick to that promise. To speak to Plaza Royal directly, then you will need to either email them or speak to them on the live chat. The site also has a very detailed FAQ section, where it answers questions about privacy, bonuses, deposits and withdrawals, technical issues and the submission of documents. All of this is available in the five languages mentioned below, namely English, German, French, Finnish and Norwegian.
The actual customer care seems to be good with timely answers. Moreover, during our Plaza Royal casino review, we found very few complaints on the internet – though that has to be seen in the context of the casino not having been open for long. Having said that, the chat service is not open 24/7 for all languages. French does get 24/7 service, but English, Norwegian, German and Finnish players can only get replies between 8am and midnight CET (seven days a week).
- E-mail: [email protected]
- Chat: 24/7 Live chat available
- Phone: Phone is not available
Safety & Security at Plaza Royal Casino
Security is a big part of any casino’s allure: the more secure it is, the more peace of mind it gives you. Plaza Royal certainly tries to keep up high standards when it comes to security. For a start, it uses 128-bit Secure Socket Layer (SSL) encryption to ensure any data sent to and from your computer is safe from prying eyes. Secondly, its licenses from Malta and the UK require it to abide by very strict regulations that further protect you. Finally, the gaming developers the brand associates itself with have their own ways of ensuring RTP (return to player) and RNG (random number generator), so you can rest assured that neither of those can be changed by the casino.
So, is it safe? Yes, it is.
Our Verdict: Plaza Royal Casino Review – Great Potential
As we worked on our Plaza Royal casino review, what we realised is that this new casino has a lot of potential. See, the basics are there with a great selection of games, a variety of payment methods, many languages catered for, and good customer service. Of course, some things do need to improved, including the bonus offerings and the timings for the customer service, but that is not impossible. Ultimately, we believe that Plaza Royal’s heart is in the right place and that, in the future, it will be even better than it is today.