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As the name itself implies, Casino.com is a genuine online casino down to the tee. Essentially, this online casino has everything you'd expect from a state-of-the-art online gambling site. It’s cross-compatible with many devices and has got high quality games, fantastic online casino software, and great customer service. What’s not to like? Read an online casino review for all details about Casino.com, and then simply decide whether to sign up or not.
An Overview of Casino.com
Whilst Casino.com is quite popular with most seasoned gamblers, it’s generally quite difficult to find even a novice online gambler who has not given Casino.com a visit. Over the years, the online gambling site has certainly gained much praise due to its user-friendly casino lobby and its efforts to come up with an array of online casino games that’s both satisfactory and appealing to all their players through the online casino software they use. Morevoer, the company also excels at customer support and the variety of online casino payment options that they’ve made available to their clientele.
Unlike many rogue online casinos out there, Casino.com certainly abides by responsible gambling policies around the world and anyone who signs up must be 18+. Currently, the online casino holds two different licenses in order to be able to carry out its operations. These include licenses obtained from the jurisdictions of Gibraltor and Great Britain. In Gibraltar, the site is operated by ONISAC Ltd of Suite 732 Europort, Gibraltar under a license issued by the Gibraltar Licensing Authority, RGL No.053. On the other hand, the uk version of Casino.com is operated by Mansion Europe Holdings Ltd and holds a United Kingdom Gambling Commission Remote Operating Licence, Number 000-039448-R-319446.
Provided that you’d like to play at Casino.com, you’ll need to sign up to their site. After, you must proceed to download the casino’s Free Download software which is directly available on their site. If you’d like to play on mobile on the other hand, you’ll need to either download the Casino.com App from the store or from their website. However, you can also access it through desktop browser too.
How to Sign Up & Casino.com Login
Signing up at Casino.com is a relatively easy process. In order to join as a player, you’ll need to find click the button on their site labelled ‘Join’. Provided that you’ve opted to sign up via desktop, you’ll initially have to do so by entering your personal details including your name, surname, date of birth, email and address. Once you’ve clicked ‘Next’, you’ll be able to complete the second part of the application form where you have to enter your desired username, the currency you’d like to us and also set up a Password which you must verify by entering it into the field marked ‘Verify password’. Before you click on the ‘Create my account’, don’t forget to enter the bonus using the bonus code specified in the promotion provided that you wish to receive it on depositing your bankroll. Once you have done so, go ahead and click on ‘Create your account’.
Casino.com Welcome Bonus & Other Promotions
Just like many other online casinos on the web, Casino.com also offers an appealing welcome bonus and a few other fantastic promotions which allow you to reap the rewards of playing at this particular online casino. It is very important to note that the online casino bonus is available to customers who are 18 years of age and over.
Casino.com Welcome Bonus
Similarly to other welcome bonuses on the net, Casino.com offers its very own competitive welcome bonus too. The welcome bonus amount that is currently available can be seen on this page and is regularly updated from time to time to reflect the actual bonus offer. As the name of the bonus implies, in order to claim it as a welcome gift at the online casino, you must first and foremost sign up at Casino.com and enter the bonus code specified (if there is one). You must also place a deposit which is at least equal to the minimum amount specified in the online casino’s terms and conditions page. If you'd like to see what's currently on offer, please refer to to Welcome Bonus displayed on the right hand side of the page.
Casino.com Loyalty Program
If you've got a thirst for luxury and the VIP lifestyle, there's so much you can get at Casino.com. The online casino believes that loyal players should be rewarded for their time at their casino. And of course this is where Casino.com's loyalty points come in. In order to earn loyalty points, you must bet using real money. Your points will be added to your account as you play. Keep in mind that at Casino.com different games require you to bet a set number of points in order to be able to acquire 1 loyalty point.
Casino.com has 3 different Loyalty levels. These are bronze, silver, or gold, which you will move up when you play more and earn loyalty points. With all membership levels you have access to special promotions, 24/7 customer service, the loyalty points scheme, and regular deposit bonus. Moreover, you will be able to have access to special bonuses, benefits, and even event invites and gifts when you’ve gained VIP status at Casino.com. Once you do become a VIP member, this membership is for life, unlike some other online casinos which give you a time limit for elite membership and strict usage requirements.
VIP/VIP Elite members can expect special promotions created just for them which have much higher bonuses, as well as special VIP prizes. There is a loyalty level welcome bonus, much higher withdrawal amounts so you can use all your winnings to your liking straight away, and you can have express payments and withdrawals as well so you won’t have to wait any time as all. In terms of customer service it really goes above and beyond – you have a 24/7 VIP team whose job it is to make sure you as a VIP member are content and are not experiencing any difficulties. Special gifts are also available to all VIP members except for players based in Belgium, Denmark, or the Netherlands who don’t have this deal. Apart from this team dedicated to VIP members, you will also have your very own VIP account manager. VIP Elite members will additionally be invited to high-end VIP events, and receive personal cashback offers.
Games & Software at Casino.com
Casino.com suite of casino games includes over 250 casino games. The online casino's plethora of games run on Playtech software which is not surprising seeing as both companies are giants within their respective sectors. All the classics are available in both download and non-download versions, and in real money and practice modes. Baccarat, Roulette, Casino Hold’em and Blackjack can also be played with live dealers, or you can enjoy some of the big progressive jackpots like ‘Beach Life’ and ‘Gold Rally’. The progressive jackpots usually add up to millions in prize money, which makes Casino.com even more popular amongst slot and jackpot fanatics.
Payment Methods at Casino.com
Within the cashier section you will find the usual (and trusted) subjects like credit cards, e-wallets and bank transfer options. There are also country specific options available, which means that your preferred online payment method is probably also within the list of options. Most payment options allow for instant deposits and thanks to Norton’s (VeriSign) security certificate, you know that your transactions are being protected by the latest in SSL encryption.
Deposits at Casino.com
You can register your VISA or MasterCard, and even your debit VISA Electron or MasterCard Maestro to make a deposit. Entropay is also allowed as a credit card option as what they do is essentially act as a virtual credit card service. If that doesn’t suit you, you can use e-wallets such as Skrill, Neteller, ClickAndBuy, WebMoney, ECOCard, Instadebit, My Citadel, and Paypal.
This popular online casino site also accepts bank transfers as a payment option from five distinct companies. These are Envoy, iDEAL, Przelewey24 for Polish customers, Sofort for German players, and Moneta for the Russian clients. Some other payment options that are accepted are Bitcoin, Safetypay, WebMoney, Lobanet, Paysafecard, Boleto and Bancario. AstroPay is also available for players in Brazil, Colombia, Peru, Mexico, Chile, Venezulea, Costa Rica, Argentina, and Bolivia.
Withdrawals at Casino.com
In order to make a withdrawal you will have to supply Casino.com with a proof of identity, and there are some regulations with how you can withdraw your funds. However this needs to be done only once and then you don’t have to do it again. You will also have to supply a copy of the front and back of your credit card, and in some cases you also need to give the customer service team a proof of address, such as a utility bill, credit card bill, or a bank statement. In order to process these documents it will take at least 72 hours.
Overall casino.com withdrawal times are quite lengthy, ranging from 72 hours to a couple of weeks, so you need to be prepared for this lag time if you want to withdraw your money. What matters is that you will eventually get your payout, but you will have to have some patience in order to receive it though. Instadebit and Instant Banking by Citadel have their own processing time frame which can be from 6 to 12 days, on top of the timeframe stipulated by casino.com mobile.
Safety & Security at Casino.com
On signing up at Casino.com you will have to submit some personal information such as your name, e-mail address, home address, telephone number, date of birth and a debit or credit card number. Your details are kept completely private and secure. The only information which you need to take into account that may be released is your unique username, country of residence, your winnings and the game you won. This information may appear on the website as Casino.com regularly publicises when its players make winnings. You just need to make sure that your username is different to your legal name in order to keep your identity private. You can also opt out of this by contacting the customer service team. All members of staff and third parties such as affiliate sites are under contract and must legally abide by confidentiality agreements. Not only is it required by law, but Casino.com has gone the extra mile and use a firewall and RSA 128-bit encryption technology to make sure that your personal details will remain secret and safe, and will never end up in the wrong hands.
Customer Support at Casino.com
You don’t become one of the leading online game operators without the backing of an excellent customer service team and at Casino.com things are no different. Customers are assisted by a knowledgeable staff that is available 24/7 via email and phone. 24/7 support has become pretty standard within the online casino world, but Casino.com takes things one step further by offering toll-free phone numbers to players from various countries including the UK, Canada, France, Germany, Denmark, Italy and Sweden.
In today’s day and age, having high quality desktop software is not enough for a modern online casino anymore. Indeed, in order to stand out of the crowd as an online casino, the company definitely needs to provide their demanding customer base with a mobile platform that offers quality, security and flexibility. The Casino.com mobile site not only meets these requirements, but surpasses expectations thanks to its ease of use and robustness. While the site itself is compatible with all portable devices, such as Android, iOS and Blackberry devices, you’ll be able to download the App named ‘Casino.com – Premium Casino’ from the App Store on iOS devices.
Casino.com Mobile Login
Provided that you’d like to play at the mobile version of this casino, you’ll be happy to know that the login details are exactly the same as they are on desktop. So on heading to the browser-based mobile site of Casino.com or the app on iOS device, all you’ll need to do essentially is to enter the same username and password that you use when playing at the desktop version of the site.
On the other hand, provided that you haven’t signed up as yet you’ll have to click the ‘Join’ button in order to create your account. All you’ll have to do once you’re on the sign up page is to provide the same details you’d need to give on the desktop version of the casino.
Casino Bonuses & Promotions at Casino.com for Mobile
On the mobile site casino.com will always have a few different offers available for players under the promotions section in the menu. You will frequently need to check what is currently on offer as they do go changing, and the promotions there are only available for a limited period, so check the dates that the promotions are linked to. For example, you may find a promotion linked to a particular theme, such as all the beach themed-games, where you will get a special bonus at a different beach themed casino for every day of the week, and this promotion will be available for the next two weeks.
Casino Games on the Casino.com Mobile App
If it’s your first time playing on Casino.com’s Mobile App, you’ll be happy to know that the layout makes all the online casino games available on the app profoundly easy to find. Thanks to friendly interfaces and easy to use controls, you’ll be able to find your favorite Casino.com game after you log into the app. Games like Slots, Blackjack, Roulette and more are all optimized for mobile devices. So you needn’t worry about playability whilst on the app.
Powered by online casino software giant, Playtech, players are privy to state of the art online casino games on mobile and an overall thrilling gaming experience with countless games to choose from, and all in no download format. Scrolling through the games on the mobile site instantly dispels all myths about the game range being smaller on the mobile site, nor do have to worry about a lack of quality or features.
Slots Games & Other Games present on the Casino.com App
On the Casino.com Mobile App, Slots games reign supreme with over 100 slots games ranging in themes to pick from. There are jackpot slots games available as well with large amounts to win.The table game selection is a little bit sparser than the slots game tab, with only around 20 games to choose from, however from those games you have all the usual culprits such as roulette, blackjack, hold’em, jacks or better, joker poker, Hi-Lo, European Roulette, Baccarat, Blackjack Switch and Caribbean Stud. Craps online is noticeably missing from the table game selection on mobile, as are pai gow poker, pontoon, and sic bo, even though they are all available on the regular online casino site. There are also some versions of video poker missing from the mobile site. However, Casino.com does have Deuces Wild, 10s or Better, and Aces and Faces present on its desktop site provided that you’re particularly seeking to play these online casino games.
One really great feature on the mobile site is that you won’t have to sacrifice live dealer games like in other mobile casino sites. There are six live dealer games to choose from including Blackjack, Roulette, French Roulette, Baccarat, Unlimited Blackjack, and Baccarat Seven Seat.
Other Games at Casino.com Mobile
There are some other games to choose from as well which don’t seem to fall into any category, such as Golden rout, Crazy, Sweet Party and Funky Monkey. Scratch cards are available on the desktop site but are not available on the mobile site which will be a disappointment to scratch card lovers who like nothing more than to play their favorite scratch card games on their tablet or mobile device.
Casino.com Mobile Payment Options
If you haven’t deposited yet, you might be unsure as to whether or not this online casino offers payments to be carried out using payment options that are specifically catered for mobile devices. Well, in this case the ones available will vary from country to country. Head over to the Casino.com App to see what’s available for you to use.
Our Verdict: Playing at Casino.com is Worth Your While
Casino.com is easily one of the best and most complete online casinos currently operating on the web. They have a strong social media presence and a great support team to go along with their easy to use software, wide variety of games (including live games) and terrific mobile site. This multilingual and multi-currency casino serves an ever growing international customer base and keeps things interesting with worthwhile promotions and a very exclusive VIP program. The sad news is that US players can’t sign up at Casino.com, but other than that, we remain very impressed by this Playtech powered giant.
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Excellent casino bonuses and promotions
Large array of casino games
Fully service lobby
Player chat is available when playing some casino games
No US players
Software & Graphics10/10
Deposit Withdrawal Options8/10