Founded in 2009, Silver Oak Casino is a well-known casino in the online gaming industry offering some of the most exciting bonus offers on the web. It accepts US players and promises very quick deposit authorisations, a 24/7 customer service manned by English-speaking agents and games produced by Real Time Gaming.
Signing up for an account on Silver Oak Casino
While the range of deposit options offered by Silver Oak isn’t very wide, they do include some of the most popular such as Visa, Neteller and Click2Pay. Should you wish to find out about other deposit options, you can speak directly to their customer support team. To make a deposit you must first download the Silver Oak Casino software. After installation you have to open a Real Money Account to receive your Real Money Account Name (your username) and a password. Now you are ready to make a deposit into your Silver Oak account. Launch the Silver Oak software, choose the ‘Play for Real Money’ option, enter your login details and then click on ‘Cashier,’ and then ‘Deposit’. You may now choose your preferred Deposit method from the list provided. Silver Oak uses the latest encryption and protection technologies, to ensure the complete security of its clients’ financial information.
Online Promotions at Silver Oak Casino
The Silver Oak Online Casino is renowned for its generous approach to promotions. You can win up to $10,000 for free over the first 10 deposits – that’s a 100% match bonus of up to $1,000! To be eligible for this promotion you have to enter a code on the download version of the casino. There’s a No-deposit Casino Bonus too, allowing you to play risk-free with free money. A bonus code is required for this promotion, and you can win anything between $15 and $100 absolutely for free. Silver Oak offers many different types of no-deposit bonuses during the year. This bonus is subject to a 30x wagering requirement (the requirement increases to 60x for blackjack and video poker) and a maximum payout of $100. But there’s more to the stash of promotions offered by Silver Oak, who also treat their members to a Crazy Days Promotion with a special bonus every day of the week, regular cash back bonuses on deposits of over $1,000, a 270% bonus cashback known as the Crewpon, a $10,000 monthly draw and the Players Rewards Card. The Players Rewards Card works as an alternative payment method, similar to PayPal. The advantage over other electronic wallets is that you will become eligible for additional bonuses and win money simply for using the card at a select number of casinos (around twenty). Besides other rewards offered by the PRC, the main highlight is the guarantee that you will receive payouts to your cards within 7 days. While the deposit bonuses offered by Silver Oak Casino are impressive and the Real Time Gaming software is secure and safe, players have frequently complained that the Casino doesn’t honour payouts. It seems Silver Oak has a reputation for its fine print, so it is recommended you read carefully through the terms and conditions, to avoid disappointment at payout stage.
Invite-only VIP Club
In addition to the wide range of bonuses and promotions on offer at Silver Oak, there’s an invite-only VIP Club which offers you an exclusive, special treatment for the high rollers. The Centurion VIP offers a progressive boost on your comp point value which is exchangeable in bonus cash, a monthly insurance on your losses (between 10% and 20%), up to 50% weekly cashback on your deposits, higher table limits and tailored promotions. The VIP programme also includes assistance from a trained VIP team and special rewards accessible only to VIPs. To obtain an invite for the Centurion VIP programme you will need to contact the VIP department.
Silver Oak Casino Games
When it comes to Games, Silver Oak Casino packs a few worthy punches with its game selection of more than 130 titles – including slots, blackjack, video poker, baccarat, craps, roulette, keno, sic bo, scratch cards and more. There are two playing modes to choose from: the instant online mode which can be accessed through either PC or mobile, or through the downloadable casino software. Silver Oak Casino uses Realtime Gaming Software as its platform, and this allows the Casino to attract players from the US. But while this opens up the Casino’s reach, it also limits its game collection compared to that of other casinos; this is down to the fact that RTG has a smaller range of games. Another snag is that the full selection of games is only available on the downloadable version, and this therefore restricts your choice on mobile. That said, Real Time Gaming’s platform guarantees great animations and graphics, with nifty personalisation options that allow you to resize the game window, audio controls and the Auto Play feature. The download version has better graphics to offer than the web version, while the latter offers a practice play option. Moreover, the download version is Mac compatible. More importantly, however, Real Time Gaming offers a reliable interface, a crucial detail for every casino player.
Classic & Video Slots
As the most popular games at casinos, slots feature prominently on the Silver Oak Casino with a variety aimed at different types of player. Here you’ll find anything from the classic three and five reel slots up to 25 reel video slots. Some of the older games need a bit of a brush up when it comes to the graphics, but the new RTG games such as the newly added Ghost Ship are more than a match for competitors. Most games have bonus rounds, free spins and extra wilds; but the real thrill comes from trying your hand at any of the jackpot games where winnings can reach a truly stunning $1 million.
Table & Specialty Games
On the other hand, table & specialty games are the novelty on the Silver Oak Casino website where you’ll find names like Roaring 20s Bingo, European Roulette and Keno all of which are presented in graphics of a superb HD quality. As is common on most casino sites, there’s a restriction on these games’ contribution to the play bonus wagering credit.
Live Dealer Games
You’ll get the feel of playing in a real-life casino from the comfort of home with Silver Oak’s Live Dealer games. Whether you prefer Roulette or Blackjack games, you’ll find Silver Oak has a superior offer in terms of look and feel, thanks again to Realtime Gaming software and its seamless performance.
You will find quite a few slot tournaments at this casino. Enter almost-daily tournaments with as little as $1, or join the weekly and monthly tournaments with buy-ins of up to $100 for the chance to hit jackpots of up to $10,000. By clicking on the Tournament tab on your casino lobby you will be able to register from before, and as a bonus players may, from time to time, receive a password to enter top-secret games for free.
There is a bigger selection of video poker games, with over twenty titles including Loose Deuces and Joker Poker, which you can play for hours on end thanks to their dazzling graphics. The prize amounts to less than $2,000 but you can buy into these games for as little as $0.05. Like all other serious online casinos, Silver Oak use a third-party testing site for the verification of impartiality. Silver Oak has chosen the highly reputable Gaming Labs International (GLI) for this testing.
Silver Oak Mobile Casino
The mobile Silver Oak Casino works on both Android and iOS. Setup, however, is a bit complicated because the games have to be downloaded separately through the app and this might put off new players. The mobile selection of slots and other games is nonetheless decent, and the casino bonuses are still available on the touchscreens.
Deposits options offered by Silver Oak Casino
The payment methods available on Silver Oak Casino appear rather limited; the Casino accepts Visa and Mastercard and some electronic wallets like Neteller and Skrill. While Visa and credit card deposits can be made through the download Casino version, you need to contact Silver Oak’s support staff to carry out bank or electronic transfers. The minimum deposit amount is of $50 for all deposit methods, with a maximum deposit of $1,000 per transaction for VISA, a daily limit of $5,000 for credit card deposits and $1,350 per transaction for cash transfers. As a rule, credit card or debit card deposits made in Canada, the UK or EU countries within the Eurozone will be converted into and charged to your card in USD. In most circumstances, the conversion rate will be based on the daily rate used by Silver Oak’s bank. Once the deposit has been approved, you will receive the transaction ID and the amount deposited in US dollars. When it comes to payouts, there is a $2,500 weekly maximum withdrawal (minimum $100) and even here the options are rather limited, since they can only be done via bank wires or cheques and cash transfers. Hopefully Silver Oak will make more withdrawal options available in the near future, and possibly this would also lead to shorter payout times. Withdrawal times are, in fact, quite long: usually 10 working days for your request to be approved and another 7 working days (excluding delivery time) for the payment to be sent. Withdrawal times and amounts may also vary according to processor availability, and withdrawals by check or money transfer may be subject to a processing fee of up to $40. If you’re a member of the Players Rewards Card programme, your payments are guaranteed to reach you within 7 days of your request. All payout requests can be made via the Casino’s cashier section.
Silver Oak Casino Customer Support
There are various ways to contact the 24/7 customer support staff at Silver Oak. There is a toll-free number (1-888-402-2063) for US and Canada residents, dedicated email addresses for questions related to deposits, payouts and general questions, and a 24/7 live chat support system. You may also contact them via Skype on weekdays between 2pm and 9pm EST. The casino pledges to respond to your queries via email within a 48-hour timeframe. Silver Oak promises to offer a safe and secure casino deposit system. Client details are stored on servers protected by state of the art firewall security, as the casino strives to remain the safest online casino.
Silver service gameplay at Silver Oak Casino
There is nothing bad to say about the games offered on the Silver Oak Casino or about their numerous promotions and bonuses – and you can’t really complain about the latter when the jackpot reaches $1m. Unfortunately, it seems players don’t always have a great experience because of issues related to payouts. The casino could possibly look to improve its mobile betting system by offering more games and possibly an app or two.
Welcome Bonus up to
Games run on the high end, reliable RealTime Gaming machine.
US Players accepted.
New weekly promotions.
Casino has a reputation for fine print resulting in claims not being honoured.
Withdrawals take a lot of time to process.
Limited game selection on mobile.
Software & Graphics9/10
Deposit Withdrawal Options6/10