‘Welcome to Planet 7 Casino, the world’s #1 Online Casino’. So reads the opening line in Planet 7’s ‘about us’ description, and we wish it weren’t so. There’s no such thing as the world’s best anything, and trying to make that claim can cheapen your own status as an online Casino. We don’t want that to be the case, though, because Planet 7 Casino is actually a rather good casino in its own right, and we’d rather review it for its strengths as opposed to empty claims. So that’s exactly what we’re going to do – and luckily there are plenty of strengths that can be praised here.

The website design, with its red on black colour scheme, is very standard to what you might at any online casino, so there’s not too much that stands out here – but it is excellently optimized to accommodate mobile users, so there is evident merit in bringing that standard casino experience to the modern market. Planet 7 Casino’s 97.8% payout percentage is also a really great incentive for anyone to start playing without the risk of feeling short changed. We’d list more positives in this introduction, but if we did that there would be nothing else to post in the actual review. So let’s get right to it.

No extra steps between you and Planet 7 Casino

There’s not much to be said about the registering process for Planet 7 Casino, and that’s a good thing, as it means that you’re in for a very standard experience with virtually no extra steps that could ruin the whole fun of joining an online casino.
You do have options, though. You can either opt to play online, or download the casino software, which seems to be the more recommended choice by the Planet 7 team itself. The account you make will, of course, be applicable to both forms of playing.
One thing that you might find somewhat hassling – although you shouldn’t, really – is that players are required fill out a Credit Card Agreement Form, as well as send a copy of their IDs and utility bills.
Planet 7 Casino is somewhat lenient about all this, as it is stated that players might be allowed to make multiple despots before they’re even asked for these documents, but there’s really no reason why you shouldn’t just get it out of the way right away, or as soon as possible.

Welcome bonuses and other promotions at Planet 7 Casino

We would say that Planet 7 Casino has a pretty good promotion scheme mapped out in terms of quantity. There are plenty of bonuses here in addition to the initial welcome bonus. From deposit bonuses, to bonuses that pertain to specific games, to exclusive VIP promotions, to weekend specials, to weekday-specific bonuses, and more, it’s really hard to feel like you’ve run out of perks here. At the same time, we also feel that Planet 7 isn’t over-saturated with bonuses, which is definitely a danger that an online casino can fall into. Sometimes, casinos have so many bonuses available – and complex ones at that – that figuring out ones are worth gravitating towards can really be a chore. You won’t get that here, which is a huge plus. The welcome bonus is rather normal in the sense that it’s essentially a match bonus, but gives you the opportunity to get a pretty significant increase from your initial deposit. Other match bonuses that are offered at Planet 7 are understandably less than this. You can, however, get a match bonus on every deposit you make. Our favourite promotional scheme on the site, though, is the Crazy Days scheme, that offers members a different bonus for every day of the week.

Planet 7 Casino games

Planet 7 Casino’s games are exclusively provided by Real Time Gaming. Is that a bad thing or not? It really depends on your outlook. If you enjoy it when online casinos make use of different software providers, you might find yourself underwhelmed, especially if Real Time do not really create games that tickle your personal fancy. Regardless of your personal taste, though, Real Time Gaming is a reputable, secure company that focuses on a pretty interesting take on online casino gaming. Which means that the quality here is something that can be objectively vouched for. Luckily for you, Planet 7 Casino gives people the option of playing in free play mode so that you don’t need to commit to the games here if you find that they’re not up your street. We don’t want that to come off as a caution, though, because the games here are indeed plenty of fun. The thing with Real Time Gaming, particularly with regard to the slots games, is that they fuse the colourfulness of modern themes with a rather 2D feel. So in that sense the vibe you’ll get is both new and somewhat old-school, and we don’t find it detrimental.
The lack of 3D animation might be off-putting to some, but the relative simple look of the games is largely what lets Planet 7 have such a high payout percentage (less flash, more substance – literally).
Plus, if you can’t get behind fun titles like Cash Bandits, Count Spectacular, Builder Beaver, and Caesar’s Empire, that’s a shame!
How does Planet 7 Casino fare in terms of quantity? If it’s numbers you’re after, you might want to look elsewhere. There are over 100 games here, which means you might get bored easily if you like changing your titles regularly. There is variety, but it’s very easy to find larger lobbies – much larger lobbies – if that’s what you need. The table games and video poker options feel rather limited at Planet 7 Casino, which is definitely something to consider if you’d rather play varieties of baccarat and roulette than slots games about wizards, leprechauns, and beavers.
Pros and Cons of Planet 7 Casino

Comprehensive support at Planet 7 Casino

Player support is not necessarily the first consideration you might think of when you’re hunting for online casinos – but it probably should be pretty high on your list. Think about it. You can have great games available to you, and equally great payment options. But what are you going to do when the nasty brown stuff hits the fan, if the customer support options aren’t there? Luckily, Planet 7 Casino’s support service is pretty comprehensive. Apart from the 24/7 live chat option, which has become a standard in the modern day online casino, you also get email and phone options. We say options, because you don’t just get one email address and one telephone number. You get a range of both, depending on what you need.

Phone numbers:

● USA Toll Free: 1-888-402-2065
● VIP Department: 1-855-648-3030
● Retention Department: 1-855-649-2211
● Toll Free Fax: 1-866-725-1109

Email addresses:

● Deposit Questions: deposit@planet7casino.com
● Payout Questions: payout@planet7casino.com
● General Questions: support@planet7casino.com

The fact that there are multiple phone numbers is definitely a great way forward. Whether the multiple email addresses work as well is something we’re unsure of. Realistically, the most convenient option is to have a single address that you can email for all issues. It’s easy for the customer. On the other hand, multiple emails ensure that your complaint or query is being delivered to the right person who will handle it professionally. That’s something we can definitely applaud, even if it requires a bit more digging or research. We can definitely commend Planet 7 Casino for other features that should help players feel supported, even if indirectly. For example, there’s an in-depth explanation of how the casino utilises top of the range security measures, such as SSL. In terms of casino accessibility, we think that slight improvements could be made. While navigation is pretty easy all round, it’s only easy to users who speak English. We think it would be a really good step if Planet 7 would provide its service in at least a couple of other languages. How can you be the world’s best casino if you’re only appealing to one main demographic?

Vast choice of payment methods at Planet 7 Casino

People who need vast payment options will be pretty satisfied at Planet 7 Casino, as there are most of the best known options here, from credit cards like VISA to e-wallets like Neteller and even Bitcoin. One of the more interesting aspects regarding Planet 7’s payment facilities is that the casino has a partnership with the Players Rewards Card, which you can use as a credit card just like you would with your VISA card, with the sole exception that using this card gives you added perks. All you need to do is apply for the card by adding yourself to the mailing list. How long do you need to wait for deposits to be fully processed? It varies. Although they are usually instantly processed, you might need to wait up to 20 minutes. In very rare cases you might have to wait up to a day – but only in one-in-a-blue-moon situations. As for withdrawals, there’s a lot of flexibility too. While withdrawal options change depending on availability, you can always bet that there will be the usual popular methods in addition to constant ones like Bank Wire, Cash Transfer, and Bank Cheques. For queries regarding minimum and maximum deposit/withdrawal amounts, you’re better off checking the casino site for more detail as there is noticeable variation between the different methods involved.

Is Planet 7 Casino really the world’s #1 online casino?

Probably not. We can’t get behind statements like those. Our honest opinion, though, is it’s a great casino and there’s a lot to recommend here. If nothing else, Planet 7 definitely seems to be trying to climb up the ranks, and it’s all done in a way that feels really genuine. From very decent bonuses and payment options, to strong customer support and a decent selection of games, the best way that we can describe Planet 7 Casino is that it’s a casino that feels very normal and standard, but in a way that the most modern online casino gamers can appreciate. The website and software is really well optimised for mobile, and the aesthetics are really typical of the standard online casino experience, though not in a way that is too boring or derivative. That means that if you want a modern experience that is also rather traditional or conventional, this is a good option to consider. The games are pretty good, but you need to accept them for what they are. There’s an old school feel here, and that’s perfectly fine. The only thing we really wish for is not 3D animation, but actually more options to keep us playing. Variety is really the only thing Planet 7 Casino is missing, and that’s only to an extent. We can’t say there’s no variety in the promotional schemes, but in terms of the games lobby, and the available languages, we feel there’s a bit of falter. Ultimately, Planet 7 Casino does not provide an otherworldly experience. There’s not enough deviation from norms for that. For a casino experience that feels really grounded and solid, though, we definitely wouldn’t exclude this from your casino list.

  

PROS Cons
  • A very good range of bonus options that don’t feel over-saturated.

  • A very enticing payout percentage.

  • Vast player support options.

  • A rather limited selection of games.

  • Only one language is available.

  • Perhaps the entire casino experience here is a bit too normal, and lacks identity.

Specifications 10/10
  • Software & Graphics

    10/10
  • Support

    10/10
  • Progressive Jackpot

    10/10
  • Game Variety

    10/10
  • Reputation Fairness

    10/10
  • Wagering Requirements

    10/10
  • Payout Ratio

    10/10
  • Deposit Withdrawal Options

    10/10
  • Promotions

    10/10
  • SignUp Bonus

    10/10
Payments Method
Visa Skrill MasterCard American Express
Withdrawal Method
Bankwire
Casino Information
Review Date:
2017-04-10
Download:
No
Jurisdiction:
Costa Rica
OnlineSince:
2008
Payout Percentage:
97.8%
Software:
Real Time Gaming
Support Email:
help@planet7casino.com
Number of Games:
146
Ratings:
5/5
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