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Casino.com Review

    Vegas Rex

    Not surprisingly given its name, Casino.com is a standard bearer for online casinos. Clean, straight-forward and user-friendly, it delivers on exactly what you'd expect.

    Written by: Vegas Rex

  • Complete review of Casino.com for the avid casino player.

    The name says it all; Casino.com is the real deal. This online casino has everything you'd expect from a state-of-the-art online gaming operator; high quality software, great customer service, a wide variety of games and, just as important in this day and age, a mobile platform. 

    Promotions

    It’s not often that you come across an 8-part Welcome Bonus, but that’s exactly what Casino.com offers. The casino welcomes new players with a 100% bonus up to $400 on their first deposit and follows that with reload bonuses that go up to $400 on the next 7 deposits. If you manage to clear the full amount on every deposit, you will end up with a $3,200 Welcome Bonus, which is pretty fantastic. It will take some time before you meet all the wagering requirements, but once achieved, you will be smiling all the way to the cashier.

    VIP Benefits

    Many online casinos automatically add new players to their VIP program upon sign up, but Casino.com makes you earn your VIP status, which makes it even more exclusive. To become a VIP player you will have to earn at least 20,000 comp points and deposit a minimum of $3,000 at the casino. This will obviously not happen overnight, but once you have reached these targets, a Casino.com account manager will contact you and invite you into the VIP program. Once a VIP, you will get to take part in exclusive events, enjoy special VIP bonus offers and higher withdrawal limits (up to $50,000 per calendar month).

    Software

    Casino.com runs on Playtech’s software, which is not surprising seeing as both companies are giants within their respective sectors. All the classics are available in both download and non-download versions, and in real money and practice modes. Baccarat, Roulette, Casino Hold’em and Blackjack can also be played with live dealers, or you can enjoy some of the big progressive jackpots like ‘Beach Life’ and ‘Gold Rally’. The progressive jackpots usually add up to millions in prize money, which makes Casino.com even more popular amongst slot and jackpot fanatics.

    Mobile Casino

    Having high quality desktop software is not enough for a modern online casino anymore. You need to provide your demanding customer base with a mobile platform that offers quality, security and flexibility. The Casino.com mobile site not only meets these requirements, but surpasses expectations thanks to its ease of use and robustness. Just point your mobile browser to casino.com and you will be redirected to a mobile friendly platform that is compatible with Apple, Android and Blackberry devices. Games like Blackjack, Roulette and scratch cards are optimized for mobile devices thanks to friendly interfaces and easy to use controls. Just log in with your regular casino credentials and play your favorite games while on the go.

    Customer Service

    You don’t become one of the leading online game operators without the backing of an excellent customer service team and at Casino.com things are no different. Customers are assisted by a knowledgeable staff that is available 24/7 via email, phone and live chat. 24/7 support has become pretty standard within the online casino world, but Casino.com takes things one step further by offering toll-free phone numbers to players from various countries including the UK, Canada, France, Germany, Denmark, Italy and Sweden. We also like the fact that the live chat option can easily be accessed on the Casino.com website, without having to open an account or install any software beforehand.

    Payment Methods

    Within the cashier section you will find the usual (and trusted) subjects like credit cards, electronic wallets and bank transfer options. There are also country specific options available, which means that your preferred online payment method is probably also within the list of options. Most payment options allow for instant deposits and thanks to Norton’s (VeriSign) security certificate, you know that your transactions are being protected by the latest in SSL encryption.

    Conclusion

    Casino.com is easily one of the best and most complete online casinos currently operating. They have a strong social media presence and a great support team to go along with their easy to use software, wide variety of games (including live games) and terrific mobile site. This multilingual and multi-currency casino serves an ever growing international customer base and keeps things interesting with worthwhile promotions and a very exclusive VIP program. The bad news is that U.S. players can’t sign up at Casino.com, but other than that, we remain very impressed by this Playtech powered giant.

     

Casino.com Specs

  • Server Location:

    Gibraltar
  • Review Date:

    2009-05-05
  • Download:

    No
  • Software:

    PlayTech
  • Online Since:

    2004
  • Support Email:

    support@casino.com
  • Payout Percentage:

    97.5%
  • Payment Methods:

    Bank Wire MasterCard My Citadel Paysafecard uKash Visa
  • Withdrawal Methods:

    Bank Wire My Citadel Paysafecard uKash Visa

Rating Specifications 9/10 4.5

  • Software and Graphics

    9
  • Game Variety

    8
  • Maximum Bonus

    7
  • Bonus Match

    9
  • Wagering Requirements

    8
  • Payout Ratio

    8
  • Multiplayer Games

    8
  • Deposit Withdrawal Options

    9
  • Support

    9

Pros and Cons

  • Pros:

    Great bonus match on first deposit

    Stable and good looking software

    Full service lobby

    Generous refer-friend-bonus

    Player chat

  • Cons:

    No US players

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