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10 Things Las Vegas Must Do to "Recover"

23 July 2010 8:24pm By: Rex

1) Restore Gambling to 1999 Levels

It is unfathomable to me that a city which built itself upon gaming would go to such great lengths to kill the goose which laid the golden egg.  Be it with 6:5 Blackjack or shortpay Video Poker, Las Vegas is turning off more and more of its core constituency.

It is my unwavering opinion that Las Vegas cannot, and will not make a recovery or "comeback", until gaming is put back to where it once was.

The city thrived during the era of $10 3:2 Blackjack, and the notion that it could not do so again is only embraced by beancounters who are squeezing every last penny out of the customer in order to please their corporate masters.

6:5 can stay, or Vegas can recover.

I seriously doubt that both can happen.

2) Legalize Prostitution

Half of the people in the world already think prostitution is legal in Las Vegas, and this myth is what helps us prop up our bullshit "Sin City" image.  When people learn that not only is prostitution illegal, but so are fully nude strip clubs, they feel had.  Lied to.  Duped.  Led astray.  Bamboozled.  

It's hard to blame them.  It's patently ridiculous.

As I type this, massage parlors are being raided and shut down for prostitution, and the world's worst newspaper periodically plasters the faces of prostitutes on its pages in an effort to ridicule them with public shaming.  It's as though everyone has forgotten the image that Las Vegas sells to the public.

If you are going to call yourself "Sin City", be Sin City.

Casinos alone do not sin make.

3) Legalize Drugs

For years, Las Vegas has held itself out to be some kind of Libertarian utopia, but like most things Las Vegas ... it is mostly myth.

Like prostitution; marijuana, cocaine, and most any other drug is illegal in Nevada.

That being said, there is a glimmer of hope. 

Marijuana is somewhat "decriminalized" in Nevada, which means that simple possession is punished by a fine rather than imprisonment, but outright legalization, and especially legal sales could really be a boon for tourism.

There is a reason that Amsterdam is a hotbed for young douchebags with more money than brains, and that reason is the legal sale of marijuana (and in some cases, other drugs).  About 12 million Americans smoke pot each year, and if most of those twelve million people could smoke it legally, they probably would.

Why not let them do that here?

It is not just marijuana, though.  I think Las Vegas should legalize all drugs, but I suppose this is a case where baby steps are needed.  I'm not sure that Americans will ever be comfortable with comped eightballs.

People watch movies about Las Vegas, see images of tiger theft and Roofilyn binges, then arrive to find a corporate police state where they really can't do much more than drink beer and slap buttons on a Video Poker machine.  This is no doubt a big disappointment for some.

Again, I shall repeat, if you are going to call yourself Sin City ... don't half-ass it ... be Sin City.

4) Build a Viable Transit System

Counting hotel occupants as "residents", the Las Vegas Strip is the most densely populated "city" in the United States.  Chicago has 12,000 residents per square mile, while the Vegas Strip has 12,000 residents per square block.  The problem is, we have one main vehicular road to service this population. 

Some people claim not to mind sitting in gridlock in Las Vegas, but I think that these people are a vocal minority.  It's interesting to sit in traffic on the Vegas Strip once.  Maybe twice.  Maybe even three, four, or five times.  If you still enjoy it after that, then you are too easily amused.  Try Disneyland instead.

Even if you used to enjoy the ritual of cruising The Boulevard, the Las Vegas Strip isn't all that attractive anymore.  Lots of ugly gaps and office building casinos mean that the once-picturesque Strip is no longer worth the 30-90 minutes it takes to traverse via vehicle anymore.  We do have a few alternate routes, but more often than not, those are also jammed.

Unless Vegas gets a non-surface transit option such as a subway or usable monorail, transit problems will remain a barrier to future growth and prosperity. 

5) End Slavery

I know many people who work in our local casinos, and I am horrified by some of the stories I hear.  

Abuse by bosses, living in constant fear of being terminated, extortion -- make no mistake about it -- indentured servitude is alive and well in Dirt City, and the ability to "if you don't like it leave" no longer exists with so many people living paycheck-to-paycheck.  Even if employees bust their ass, this is no guarantee of ongoing employment.

The corporations that own Las Vegas have become addicted to cheap labor, but when it comes to labor ... you generally get what you pay for (with the notable exception of R&R Partners).  As of right now the casinos have no loyalty to the city, only to shareholders.  

Since shareholders do not work the front lines in Vegas, this is a problem.

I've been living/coming here for over a decade, and I have never seen employee morale so low.  People are afraid of unemployment, they despise their supervisors, and they can barely make ends meet.  Throw in tip-stealing by greedy billionaire bosses, and you have the perfect recipe for people who hate their jobs, but do them just so they and their familes don't starve.  Employees who hate their jobs do the bare minimum to get paid.  

Such a system has no place in a service-oriented town like Las Vegas.  If the corporate casinos don't take care of their employees, the employees will not take care of the casinos, nor will they take care of the customers.

If the customer is not taken care of, the customer stops coming.  Period.

6) Bring Back Themes

Nobody wants to gamble at their local office park, and that is what Las Vegas is beginning to look like.  While the metrosexual crowd should be catered to, average people on vacation like themes. 

Yes, they are tacky, yes they are silly, yes they seem ridiculous, but Vegas boomed while offering themes, and we need to stop fighting it and just embrace them.

7) Eliminate Junk Fees

Bad news travels faster than good news.  It always has and it always will.  Once people arrive at their hotel and are whacked with a junk fee, they pay it, but they also remember it.  It feels scammy.  They tell their friends, they tell the Internet, and before you know it ... people are criticizing the fees.

It's not only "resort fees", however.  I think ATM fees should be eaten by the house.  Putting a barrier between a gambler and his cash on the casino floor is beyond stupid.  Just like free drinks, comp the fees, and people will withdraw more money.  This should be painfully obvious to anyone without an MBA.

8) Diversify Ownership

Harrah's and MGM/Mirage are going to kill Las Vegas.  If you don't believe me now, you will believe me later.

Large corporations don't do vice well, and the more properties they gobble, the less competitive the town will become.  Less competition means creative stagnation, fewer choices for both employees and tourists, and more of the same nonsense that got us into this mess.

The executives will always make their salaries, and once they have milked Las Vegas dry, they will take their golden parachutes and land in their retirement homes far outside the Las Vegas city limits.

Las Vegas needs aggressive competition to survive.  Without this, the downward spiral will continue.

9) Build a Free Wi-Fi Network

A gigantic Wi-Fi hotspot covering both Downtown and the Las Vegas Strip would be a huge benefit, and it would market itself.  There is no stronger marketing tool than the Internet, and with a hotspot, you would have people Twatting, Facebooking, and posting pictures live from Las Vegas in droves 24/7/365.  It would create a synergy, a buzz, and a word of mouth.  

When people are deciding where to take their trips, "well, Las Vegas has free Wi-Fi everywhere" would be a tie-breaker, and I also think people would be willing to pay a little more for rooms because of it.  It would also show that Las Vegas is serious about moving into the 21st Century. 

Those of us who have enjoyed Vegas for the last 10-20 years don't fully "get it".  The generation behind us were born into the Internet.  It's as integral to their everyday life as TV and Radio was to ours.  To them, traveling to a place without Wi-Fi is like traveling to a place without TV reception. 

Future-proofing Las Vegas with free, ubiquitous Internet connectivity just makes sense.

Who would pay for this network?

Well, I know $80 million in public money which is currently being squandered, which brings me to ...

10) Replace the LVCVA

This group scored a home run with "What Happens Here Stays Here", and they have been riding this one-trick pony ever since.  The problem is, one good marketing campaign per decade simply is not enough. 

Though you wouldn't know it by watching R&R Partners and the LVCVA, there are creative people in the world.  I swear they exist.  At some point, we need to begin investing in those people.  

Come on guys, "Camp Vegas"?  It doesn't even make any sense.  

Let's use the competitive marketplace to hire ad companies on a per-campaign basis, and have them compete for the contracts.

We'll get better ideas.  I guarantee it.

It's time to bring Vegas back, and it's time to start thinking a little more aggressively about how to do that.

This list is a start.

Read: Prelude to a Recovery

Comments 10 Things Las Vegas Must Do to "Recover"

  • 21/10/2010 6:38pm by highroller702

    Oh I forgot, I also suggest that Nevada should lower the drinking and gambling age to 18 and have a state lottery. Think of all the tourist dollars that would help Nevada in this recession.

  • 21/10/2010 5:01pm by highroller702

    I would add one more thing to the list: legalize same-sex marriage since Las Vegas is also the wedding capital of the world.

  • 29/07/2010 3:42pm by jas

    1. 6:5 blackjack raises the house odds, on perfect play, to the same level as a pass line bet in craps. Sure, 3:2 is better for the bettor (heh), but your average Vegas gambler doesn't care. If he did, there would be no craps tables, certainly no roulette with it's 5% plus house edge, and precious few slot machines with their 2% plus edge.

    I understand that it sticks in your craw, but I don't think it's keeping many people away from Vegas.

    2. Makes sense. Another venue for taxes. Keep it safe and clean. Regulate it.

    That'll work for a while, until it becomes passe as well and the next illegal kink comes along.

    3. I don't take any drugs, but I agree with the legalization of pot. Fill them restaurants with munchie-having pot heads!

    X and the other party drugs would be too big of a liability. Too much chance of overdose or misuse of the drug, and then you have lawsuits on your hands because you made it legal.

    Anything harder than that, no thanks. Just asking for trouble.

    4. I advocate for closing LVB to private vehicles entirely. Install more buses, clean electric ones, like we do downtown here in Denver.

    5. Right now, with this economy, there's no way it'll happen. It's too easy to replace people in this job market - a boss's paradise.

    6. I wholeheartedly agree with the themes idea. As nice as Aria is, it's generic, like Wynn/Encore. It lacks a personality or a soul. People really loved the themes, and it made them more likely to pay higher prices to stay at a place whose theme resonated with them.

    7. Harrah's already touts their lack of resort fees pretty widely, but it's not exactly done much to bolster their pricing. Except at Caesars, of course.

    That said, I agree that if a cost is mandatory, it should just be included in the room rate, including the room tax. That way, it's always a level playing field for picking the best value for the buck.

    8. In hard economic times, diversity is hard to come by. Consolidation is the name of the game, and the cost benefits are hard to deny for any corporation.

    It might help to invest some money in low-interest loans or tax incentives, to bring in others. There have been some interesting rumblings of new ownership and renovations in the Downtown properties, so I think that could be valuable.

    9. You're showing your age on this one - everyone who is going to be keen on being connected to the Internet already is, by way of their iPhone/Blackberry/Droid. I know I am, and the lack of ubiquitous free wi-fi doesn't keep me from tweeting or posting on facebook. Heck, that's replaced taking notes for future travelogues.

    10. I can't speak for this one. Every marketing/PR ploy is going to be a crapshoot. Camp Vegas could have been a great success, had it been seen anywhere outside the state of Nevada - I think I saw one commercial in the last few months for that theme.

  • 29/07/2010 1:42pm by samak

    In the beginning NOTHING but sand in the land. Here comes dirty money from dirty thugs who dreamed of more $$$. So they start building castles for poor folks to dream about " my lucky chance to be rich". The entire venue was based on selling a fantasy to fantastic dopey people , but $ was rolling in, we had progress or so it seems , but alas the broken dreams and wallets took a vow of silence with I'll be back". More suckers poured into the city to make their mark in life. The outlandish upstaging of the few, poor, bastards who had a streak of luck was exploited. Out with the old , in with the new greedy owners who saw a gold mine where only dust and sand exsisted. spending $$ to make more $$$$. Now the sh-t hits the fan and they sit hoping for days past. Wake up the greed did not stop, they failed the very people they were suppose to serve. In view of recent online and reservation gaming industries, these cheese di-ks did not tabulate the expenses to outgrow their competition and the only resource of their past riches - people. Now they wallow deep in the hole , too much $$$$ on the line , and the people are not coming. What to do with French themes , pyramids and sprouting fountains. The only winners here will be pidgeons drinking and bathing. You attempted to sell dreams , now bed time boogeys are coming your way. U best start having garage sales. Your dreams were not the peoples dream , what u offered was a lie wrapped around false hopes and poor people's narrow minded fantasies. That they above anybody else was gonna be lucky and live "la vida loca". The one strategic advantage they had was, they get to go home to ill fated caves. But u my friends bet your futures on cement and sand. Ur bet to win all races, never learned a basic tenet of equestrain science which is " DEAD HORSES WIN NO RACES". Your options are
    " COME BETS , BUT NO ODDS FOR U GUYS , FINALLY THE HOUSE PERCENTAGE TAKES A LICKING. How ironic , people are gambling with there feet on " Dont come bets and the odds are sky high" winner takes all is but a dream in the sand.

  • 28/07/2010 5:25am by James

    http://www.lvrj.com/opinion/a-few-questions-for-metro-99190929.html?ref=929

  • 27/07/2010 6:57pm by Right Wing

    Was that a response to George? Don't elect Obama means he hates everything about the Democrats?

    Sorry but tell us all what good is being done right now? Tell me where the optimism is that allows people to open up their wallets and spend a weekend in Vegas. If he's not doing the job then don't re-elect him. Doesn't matter what party he's from.

  • 27/07/2010 5:06am by I love right wing nutsacks

    I wish I could be so married to a political party that I hate everybody and everything associated with the opposite party. I wish my life was that empty and meaningless that I could hate everything Democrat or Republican and derive joy from it. I wish my world could be that black and white.

  • 27/07/2010 2:57am by George

    You forgot "Don't reelect Obama"

  • 26/07/2010 10:10pm by SPRUNT

    Herk115 2010-07-25

    They're even doing it at Area 51: "What happens 84 miles north of Vegas stays 84 miles north of Vegas."

    I thought it was "What happens 84 miles north of Las Vegas... DOESN'T EXIST!!"

  • 26/07/2010 9:24pm by Russ

    I'm not sure that Americans will ever be comfortable with comped eightballs.

    That line is priceless!!

  • 26/07/2010 7:31pm by yoyoseven

    Nice article Rex, and I agree with everything you wrote. However, I'm afraid you're preaching to the choir here. The people that need to hear this message (over and over again) are the corporate fucksticks and government "officials" who blew it in the first place. Hopefully they do monitor some of the more popular blogs and forums to gauge the pulse of frequent visitors. But even if they do, I doubt if they're willing to lower profit margins even one iota - they are just too greedy and short-sighted to take these kinds of bold steps......

  • 26/07/2010 6:43pm by WallyP

    And once they pass the second and third items on your list, they can redecorate all the casinos in gang colors and teach the dealers to falash gang signs, because you will import every gang member on the west coast

  • 26/07/2010 2:57pm by Mr. Randy Snow

    Thanks for the plug for R&R

    Partners, uhh, I mean the

    LVCVA.

    Check out my blog:

    http://www.rrpartnersblog.com/2010/07/

    Thanks all!

  • 26/07/2010 6:11am by James

    Another murder at the hands of the police. I'd say ending the thugocracy would increase tourism.

    http://open.salon.com/blog/brinna_nanda/2010/07/25/meet_trevon_cole_only_you_cant_because_hes_dead

  • 26/07/2010 6:08am by Joey

    Agree with all but #3. Turning the Strip into a bastion of drug users is a horrible idea. Half of the people that come now won't return if there's people bad tripping all over the place. The drug users don't spend money in the casinos anyway.

  • 26/07/2010 6:02am by BigRedDogATL

    Another thing Las Vegas needs to do to recover is get the dang taxes and fees on rental cars in line with reality

    Checking on car rental prices for my Nov. trip to Aviation Nation. Can't believe that "Taxes & Fees" add an additional 50% to the rental rates. Example Budget Full-Size $27/day x 4 = $108 plus taxes & fees of $56.90 = total $164.90 Why are taxes and fee so much at LAS?

  • 26/07/2010 4:44am by Giaranteed fix for Vegas

    Lower the gamblin' age to 18!

  • 25/07/2010 9:45pm by Huddler

    If people think they can dictate what constitutes a good time for complete strangers, the USA has a huge problem and a dismal future!


    Tom: Please suck a dick!

  • 25/07/2010 9:38pm by Ryan

    Your suggestion to do away with the Junk Fees really resonates. I have switched a big portion of my business flights to Southwest, only because they don't nickel and dime you to death with baggage fees, standby fees, fees for breathing the air in their waiting areas, etc.

    Trop and/or TI would do well to eliminate these junk fees and then promote such with a marketing campaign.

  • 25/07/2010 7:42am by

    Las Vegas needs to figure out a way to market itself as unique. Rex, you've touched on this before, as douchey clubs exist in every town in America. However, with Indian casinos, riverboats, etc, just about every American has a casino within driving distance of their house.

    What makes Las Vegas unique? Sadly, other than the Ellis Island Hefeweizen I get cravings for, I can't think of anything. Let Randy Snow work on that one.

  • 25/07/2010 5:53am by par88

    Get rid of Gary Loveman and you'll be halfway there.

  • 25/07/2010 5:00am by Tom

    If people think they won't have a good time unless they take drugs, the USA has a huge problem and a dismal future.

  • 25/07/2010 3:55am by Herk115

    They're even doing it at Area 51: "What happens 84 miles north of Vegas stays 84 miles north of Vegas."

  • 25/07/2010 3:51am by Herk115

    Toldja!

    By the way, Pahrump, now is your big chance! You listening?

  • 25/07/2010 2:57am by J.Louise

    I agree. The question is, how long will it take them to figure it out?

  • 25/07/2010 1:13am by JD

    These are great ideas. It's too bad the Harvard grads can't seem to realize that the mob ran things the right way. If you nickel and dime people, they just feel cheated. You can give them a world-class experience and get the same amount of money, or even more, out of them, and they will come back a thousand times. At least in Vegas there is still some semblance of competition. Here in Tampa, we have one casino, the Hard Rock. A guy I know was playing blackjack the other day, betting a grand a hand, and he asked for a buffet coupon. The pit boss denied him, saying he couldn't get a free meal because he was up $3,000. If that's not bean counting, I don't know what is.

  • 25/07/2010 12:43am by Huddler

    I definitely think they should legalize drugs. Or at least quit raiding all the parties at the pools and such. People come to Vegas to party, not go to church. If you have a police state shutting down parties and getting tough on people for partying, when the reason they came to Vegas was to party and gamble, then they will just stay home and party. The victims of Vegas War on Drugs is tourists who are there to spend money. Just another way to kill the goose who lays your golden egg.
    Why do fucking prudes care what substances total strangers put in their bodies? Why do you want a police state running around busting people who arent harming anyone else? Especially in a town that calls itself "Sin City"?

  • 25/07/2010 12:33am by Greg

    There is no good reason Las Vegas doesn't have a "cafe" district like Amsterdam. Put in a couple of shops somewhere near downtown... maybe Block 16. Of course, catering to potheads is something of a problem for out city leaders because potheads tend to be smarter than the average drunk when it comes to avoiding games like Big 6 and not paying $15 for a cocktail in a club.

  • 24/07/2010 11:45pm by Tank

    I agree with all but #3. Get real,, legalizing drugs is nuts and will drive away way more people than would be attracted. Pure and simple a stupid idea.

  • 24/07/2010 10:16pm by Mike Peener

    It's funny, I'm the go to expert on all things vegas for friends and family. Friends of friends and co-workers of family would get a hold of my email and ask me what to see and what to avoid in vegas. A short five years ago it was a simple email with about ten bullet points of what to avoid to not get scammed. Nowadays I'm emailing pages of information on how not to get screwed, and even the good deals that are still available require jumping through hoops to get.

    It's telling, Disney World, run by the evilest corporation on the planet, are now going out of their way to make vacationing there affordable and easy. Vegas could probably learn a thing or two from them

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